Texas-based virtual primary & urgent care. $39.

Try your regular office’s covering clinician or after-hours line, and ask your pharmacy about available refill options. If you have no emergency warning signs, MedRefillCare can evaluate whether a limited bridge refill of an established, non-controlled medication is appropriate for an adult physically in Texas. Bring your medication label, dose and recent records. The self-pay review is $39; prescriptions are not guaranteed. Keep your scheduled follow-up. Do not wait for telehealth if symptoms are severe or rapidly worsening.

See when telehealth is not appropriate.

Some routine medication concerns and mild symptoms can be evaluated by telehealth when there are no warning signs. A video visit cannot rule out every serious condition; testing or a hands-on examination may be needed. Call 911 or go to the ER for severe, rapidly worsening or potentially life-threatening symptoms. Do not wait in a virtual queue for emergency care.

See when telehealth is not appropriate.

Sometimes. A licensed clinician can review your symptoms, medication history and monitoring needs and decide whether care can safely begin online. MedRefillCare handles eligible established medication refill evaluations; the Americare Virtual Walk-In Clinic handles appropriate new symptoms and follow-up during clinic hours. Neither replaces your regular clinician or specialist, and treatment is not guaranteed.

See when telehealth is not appropriate.

Common non-emergency problems such as upper respiratory infection (URI), cold, flu, COVID-type and sinus symptoms, sore throat, allergies, pink eye, ear complaints, uncomplicated urinary symptoms, yeast or BV-type symptoms, STI and sexual-health concerns, rashes and minor skin infections, nausea, diarrhea and reflux, headache or migraine, minor strains and back pain, fever, work or school notes, medication questions and follow-up. Primary-care follow-up is also available, including blood pressure, diabetes, cholesterol and thyroid check-ins and medication review. Your clinician decides what can be treated safely by video.

Often, yes. Uncomplicated urinary symptoms and many sexual-health concerns can be evaluated by video, with lab testing ordered when needed and treatment prescribed when appropriate. Some infections, such as gonorrhea and syphilis, are treated with an injection given in person.

No. Americare does not prescribe controlled substances such as opioids, benzodiazepines, stimulants or sleeping pills.

No. Americare Virtual Walk-In Clinic provides virtual primary and urgent care, including new symptoms and ongoing medication follow-up when appropriate. It has its own check-in, payment and visit workflow. MedRefillCare is a separate pathway for established medication refill evaluations.

No traditional appointment slot is required during clinic hours: Monday–Friday 11:00 AM–7:00 PM and Saturday 12:00–4:00 PM Central Time (closed Sunday). Enter the virtual waiting room and patients are seen as clinicians become available. Wait time depends on clinician coverage and patient volume.

No. You are paying for a medical evaluation. Prescriptions, antibiotics, testing, work notes, local-care planning, and other treatment are provided only when medically appropriate.

Your clinician will explain the appropriate next step and level of care based on your symptoms and location. In several Texas communities, you may be able to continue care at a practice or facility where Dr. A or clinicians he works with provide care; you may also choose another appropriate facility.

Yes. Texas law allows licensed physicians and other licensed clinicians to evaluate and treat patients by telemedicine when the care meets the same standard as an in-person visit. Americare serves adults physically located in Texas, Oklahoma or Florida, with a clinician authorized for their location.

Sometimes. Most sinus infections are caused by viruses and improve without antibiotics. A clinician may prescribe an antibiotic when symptoms last more than about 10 days, are severe, or get better and then worse again.

Strep throat is confirmed with a throat swab test. A virtual clinician can assess your symptoms and, when strep is likely, direct you to a rapid test at a pharmacy, lab or urgent care before or alongside treatment.

Often, yes. Uncomplicated bladder infection symptoms in adults can usually be evaluated by video. Fever, back or side pain, vomiting, pregnancy or repeated infections may need testing or in-person care.

Yes, when your clinician finds it medically appropriate after your visit. A note can confirm your visit date and recommended time off or activity limits; it cannot confirm past illness the clinician did not evaluate.

Yes. Call or text VISIT to 469-951-0477. During clinic hours we answer the phone and can walk you through joining the video visit step by step. Texts sent outside clinic hours are answered later. Please do not send medical details by ordinary text message.

Often, yes, and completing a form as part of your visit is included in the $39 fee. We help with work notes, FMLA paperwork and DMV driving-clearance forms. Some forms need an appropriate examination, records from your prior providers or hospitals, or lab tests first; with your permission we can request those records, and outside labs are billed separately. Completion depends on clinical judgment and is not guaranteed. We do not complete immigration medical forms.

Yes, when it is clinically appropriate. Some insurance plans, including some BCBSTX plans, require a referral from a primary care provider before you see a specialist; we can help with that referral. Whether your plan accepts it, and the specialist's availability, network status and charges, depend on your plan and the specialist.

Yes. Americare Telehealth is the d/b/a of Family Medicine and Research Center, P.A., a Texas professional association based in Fairview, Texas. Care is led by Nicholas Atudonyang, MD, a board-certified physician licensed in Texas and Oklahoma and registered as an out-of-state telehealth physician in Florida. You can verify licensure yourself with the Texas Medical Board, the Oklahoma State Board of Medical Licensure and Supervision, the Florida Department of Health license search, and the national NPI Registry.

Your clinician will explain why and tell you the safest next step, such as an in-person exam, testing, urgent care or the emergency room, including options in our Texas in-person network or any facility you choose. The $39 fee is refunded if you cancel before your clinician begins your evaluation. Once the evaluation begins, the fee covers that medical evaluation and is generally not refunded, even if you need care elsewhere. See our refund policy.

We can send you an email invitation to connect with our practice through FollowMyHealth, the patient portal used with Practice Fusion. Once connected, you can access health information and results shared by our practice and use secure messaging where enabled. You can use a web browser or the FollowMyHealth app. Ask us if you need help getting connected.

For medication problems or questions about your care plan, message us through the portal or call 469-951-0477. New symptoms or concerns requiring another evaluation may need a separate paid visit; any fee will be explained beforehand. Portal messages are not monitored continuously. For emergencies, call 911.

Visit length varies by clinical need. Waiting time in the virtual waiting room depends on clinician coverage and patient volume.