1. Clinical evaluation required
Americare Telehealth does not sell prescriptions. A prescription or refill is considered only after an appropriate clinical evaluation by a licensed clinician and only when medically appropriate and permitted by law.
2. No guaranteed prescription
Booking or paying for a visit does not guarantee that a prescription, refill, laboratory order, referral, or other treatment will be issued. Clinical decisions are based on professional judgment, available records, current symptoms, medication history, relevant monitoring, and applicable law.
3. Service scope
The refill-evaluation pathway is intended for selected established, non-controlled maintenance medications. Controlled substances, including opioids, benzodiazepines, ADHD stimulants, and testosterone, are not provided through this service. Additional exclusions are listed on the homepage.
4. Records, testing, and in-person care
Before prescribing, the clinician may require pharmacy or prescription-history verification, laboratory results, vital signs, other medical records, video assessment, testing, or an in-person evaluation. If the information needed for safe prescribing cannot be verified, the clinician may decline to prescribe and recommend appropriate follow-up.
5. Patient-selected pharmacy
Americare Telehealth is not a pharmacy and does not sell, dispense, ship, or deliver prescription drugs. When a prescription is medically appropriate, it is transmitted to the pharmacy selected by the patient. Medication price, availability, substitutions, prior authorization requirements, and dispensing decisions are controlled by the pharmacy and the patient's health plan.
6. Visit fee
The $39 self-pay fee is for the clinician's medical evaluation when the patient is paying directly and not using insurance for that visit. It is not payment for medication and does not guarantee that a prescription will be issued. For eligible BCBSTX PPO patients, Family Medicine and Research Center, PA may verify eligibility and bill the plan when applicable. Copays, deductibles, coinsurance, and other patient responsibility depend on the individual plan and the applicable participation agreement.
Using BCBSTX insurance? Start here
7. Texas service area
This telemedicine service is currently offered only to adults age 18 and older who are physically located in Texas at the time of the encounter.
8. Questions or clinician contact
Call 469-951-0477 for questions or to contact the practice regarding care. Detailed health information should be shared through the secure clinical workflow, not ordinary text or email. Email for administrative matters: info@americaretelehealth.us.